Shipping & Delivery Policy

At AGRENEX, we aim to make ordering agricultural tools simple, convenient, and reliable.

1. Delivery Coverage

We currently deliver across Morocco, subject to location and courier availability.

2. Order Confirmation

After placing an order, our team may contact you by phone or WhatsApp to confirm your order, delivery address, and contact details before dispatch.

3. Payment Method

We offer Cash on Delivery (COD). You pay the total amount in cash when your order arrives. No advance payment is required.

4. Delivery Time

Estimated delivery times:

Major cities: 24- 48 hours

Delivery times may vary depending on location and courier availability.

5. Shipping Fees

Delivery charges depend on your location and order. Any applicable fees will be communicated before order confirmation.

6. Receiving Your Order

Please ensure your phone number and delivery address are correct and that someone is available to receive the package and pay the agreed amount.

7. Returns & Damaged Products

If you receive a damaged, defective, incorrect, or incomplete product, contact us promptly with your order number and supporting photos. Returns, exchanges, and refunds are handled according to our Return Policy and applicable consumer protection laws.